For consumer protection, all orders are subject for review, including credit card authorization and verification. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated. Shipping and handling charges are not refundable; charges include order processing, item selection, packaging and transportation of items.
Business days are limited to M-F 11:00 a.m. to 7:00 p.m. EST, not including holidays. TZone Graphics is closed for the observance of major United States holidays. Orders placed on major holidays are processed and shipped on the next business day.
2014 holidays observed include:
Monday 26-May Memorial Day
Friday, Saturday4 & 5 – Jul Independence Day
Monday 1-Sep Labor Day
Thursday & Friday 27th, 28th -Nov Thanksgiving Day
Thursday and Friday 25th, 26th-Dec Christmas Day
Wednesday 31st-Dec New Year’s Eve
We ship using UPS. Shipping pricing is determined by the weight/size of the order and the location being shipped to. Orders are generally delivered within 14 days. Delivery times may vary during the holiday seasons. Customers who are concerned about meeting deadlines should contact the TZone Graphics Sales team at (215)752-3223. Rush orders on screen-printed apparel items are available for a rush charge depending on how quickly the goods are required (rush orders can be an additional 25%-75% of total cost of the order) plus the additional shipping.
We do not ship outside of the mainland United States.
There is a flat rate $3.00 handling charge for all shipping orders.
Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments for the same order.
We do not offer International Shipping.